Virgin Casino review red logo

Virgin Casino Review

Up to $100 cash back

This Virgin Casino review was an interesting one to write. This casino has far fewer games than many other online casinos, however, the games it does have are very good. With a good online atmosphere, great bonuses and promotions, and very good customer service, Virgin Casino is well worth visiting. 

Overall rating

Bonuses & Promotions

Deposit & Withdrawal Speed

Games Selection

Security & Trust

Customer Service

Overall Rating

Virgin Casino ID

Virgin Casino

Up to $100 cash back

Bonus Code

30BUCKS

Sign-up Bonus

Up to $100 cash back

Deposit Bonus

Up to $100 cash back

Free Spins

N/A

Active States

New Jersey

NJ Partner

Tropicana Casino and Resort

Bonus Last Updated

Dec 2022

Customer Service Contacts

[email protected], telephone 1-844 737 7617, live chat

Overall Experience

Virgin casino has a very nice atmosphere that’s evident as soon as you log in. While this casino does not have the latest graphics, it still has a good atmosphere. Players are made to feel welcome thanks to the bonuses and promotions available. In addition to this, the games are fun to play and full of enticing graphics.

  • The Virgin casino app

When it comes to installing the Virgin Casino app, players should find it a very easy process. Once installed, they either need to sign up to the casino or log in. While the menus are in a slightly different location than they are online, the app is still easy to use. Most of a player’s favorite games are available. 

  • Withdrawing money


Withdrawing money from this online casino is relatively easy. While the range of withdrawal methods is not as big as you will find elsewhere, it is still reasonable. The time it takes to receive winnings is roughly the same as you would find elsewhere. Online casinos do not set the withdrawal times, rather, the credit/debit card/e-card company does. In addition to this, as with many online casinos, Virgin casino may use a third-party to process their deposits and withdrawals. Not only does this help to keep payments and withdrawals secure it also means that the casino itself can concentrate on the games and its customers. 

Virgin Casino Bonus Offers and Promotions

At the time of writing (January 2022), the following bonus offers and promotions were running:

$100 Cash Back Offer – Players need to deposit at least $10 into their accounts in order to receive up to $100 back. 

Fireside Prize Draw – Players can win a prize from the $5,000 prize draw. Each time they wager at least $50 they will be entered into the prize draw. Players could win one of the following prizes:

Number of Winners

Prize*

1

$500

4

$250

5

$100

20

$50

50

$20

100

$20

* The prize money is not redeemable. Players must spend their prize by placing bets. All prize money will expire 30 days after it has been deposited into the player’s accounts. 

 

Virgin Adventures: From time to time, players are offered the opportunity to enter a prize draw. At the time of writing January 2022), the prize was a trip to the Bahamas. Players need to wager at least $100 to be entered into the prize draw. They can enter up to five times a day. 

Snow Globe Match: Players can claim up to $50 bonus money with the deposit match reward. Players need to deposit at least $50 and wager it at least once. They can receive a 15% deposit match of up to $50.

Daily Free Games: Players need to deposit at least $10 to receive the free spins. The free spins will be available on Tiki’s Catch of the Day, or Tiki Island Slot. 

 

New players can also have $30 deposited into their accounts. The Virgin Casino bonus code is 30BUCKS. Once at least $10 has been deposited into their accounts, players need to type in the bonus code to receive the $30. 


Please note, the above bonuses and promotions may change from time to time. Players should visit https://virgincasinonj.zendesk.com/hc/en-us/categories/360002030900 for more information about the latest bonuses and promotions.

Virgin Casino Deposits and Withdrawals

Deposit Method

Min. 

Deposit

Max. 

Deposit

Processing 

Time

Min. 

Withdrawal

Max 

Withdrawal

Processing 

Time

Debit Card

$10

$10k

Instant

$10

$10k

N/A

Credit Card

$10

$10k

Instant

N/A

N/A

N/A

ACH

$10

$10k

Instant

$10

N/A

3-5 Business Days

Skrill

$10

$10k

Instant

$10

$10k

Instant

PayPal

$10

$5,500

Instant

$10

$10k

48 Hours

Neteller

$10

$10k

Instant

$10

$10k

Instant

Bank Transfer

$10

$10k

Instant

$10

$10k

3-5 Business Days

 

There appear to be no known issues associated with depositing and withdrawing money. All credit to Virgin Casino for this. 

Virgin Casino Games

Virgin Casino has a whole host of games available to every player. Some of these games include:

  • Online casino games: Atlantic City Blackjack, Blazing 7’s Blackjack, European Roulette, American Roulette, Baccarat
  • Online slots: Secrets of the Phoenix, Cleopatra, Wheel of Fortune: Triple Extreme Spin, Marvelous Mouse Coin Combo. 
  • Online bingo: 90 Ball Bingo
  • Free games: Search for the Phoenix, Tiki’s Catch of the Day

Many Virgin Casino reviews tend to mention that this online casino does not have a wide selection of games. However, with more than 200 available, there is something for every player. It’s likely that the people behind this online casino will be adding new games all of the time. 

 

  • Software company

Gamesys is the software company that provides Virgin casino with its games. Gamesys is known throughout the world for providing many online casinos with high-quality games that are fun to play. 

Virgin Casino Trust and Security

Many people ask Is Virgin Casino legit? Because they’re not sure whether casinos such as these are legal in the State of New Jersey. However, this online casino is licensed within the State of New Jersey. Only those who live in New Jersey and are over the age of 21 can use the website. Players must be physically located within the state’s lines before they can withdraw their winnings. 

Setting limits

Virgin Casino works hard to make sure that every single player has fun while they’re visiting the website. If players find that they are no longer having fun, they are requested to set deposit limits or even a cooling-off period. 

  • Session limits – Players can limit how long they spend on the casino. Limits can last from 20 minutes up to 2 hours. If a player does not change or remove their limit the limit will be set indefinitely. As soon as a session limit has been set, players will be logged out of their accounts as soon as the limit has been met. Session limits can be set by clicking on “my account” > “account limits”> “session limits”. Players then need to select the time limit and confirm. 

  • Deposit limits – A deposit limit helps the player to control their spending. Deposit limits can start at $20 and go up to $5,000. Deposit limits can be set per day, per week, or per month. As soon as the deposit limit has been reached, players will be unable to deposit money until the limit has reset. A player’s withdrawals will not affect the deposit limit. 

  • Spending limits – Players can set themselves a spending limit so that they are in more control of their spending. Limits can be set on a daily, weekly, or monthly basis. Regardless of how much money is deposited into an account, the spending limit will not be affected. As soon as the spending limit has been set, players will be unable to spend more money until the limit has been reset. 

Anti-money laundering

Virgin Casino works hard to make sure that money laundering has no place on the website. This is why most players will be asked to verify their identity. This process ensures that every player is who they say they are. Only when a casino takes strict measures can they be sure that they eradicate incidences of money laundering. 

Players may be asked to provide proof of identification when they wish to withdraw money. This is to make sure that the money is only ever sent to the correct account. Should Virgin Casino detect suspicious transactions, they may put the account on hold, or it may even be closed. Players are requested to contact customer services if they have any concerns or questions about this. 

Virgin Casino Customer Service

When it comes to customer service, Virgin casino gets one thing very right. There are three contact options, something that is quite rare in the world of online casinos. All credit to Virgin casino for this.

Players can contact customer service via email at [email protected], by telephone at 1-844 737 7617, or via the 24/7 live chat option.

Emails are typically responded to with 24-48 hours during the week and 24-72 hours over the weekend. Live chat is typically responded to within 20-30 minutes. Should players wish to contact customer services by telephone, they will typically find that their call is answered within 30 minutes.

FAQ section

The FAQ section is not easy to find. Players will have to search the Terms and Conditions page for it. However, there is a useful link here https://help.virgincasino.com/hc/en-us

The FAQ section covers  subjects such as: 

  • Payments
  • Promotions
  • Accounts
  • Responsible gambling
  • Technical issues
  • Games
  • Geolocation
  • Verification

Each of the above sections is full to the brim with information that should prove to be useful. However, if players are unable to find the answers to their questions, they are encouraged to reach out to customer services. As we have already seen, players have multiple ways to reach customer services, should they need to.

Bottom line

Virgin Casino is a very nice online casino that operates in New Jersey. With a nice atmosphere and some enticing bonuses, players are likely to enjoy spending time at this online casino. While the selection of games is not as good as you would find elsewhere, there is something for every player. It’s very likely that the makers of Virgin Casino will be adding more games in the near future. After all, it’s in their interest to keep their players happy. 

FAQ

Yes. This online casino is licensed within the State of New Jersey. Only those who live in New Jersey and are over the age of 21 can use the website. Players must be physically located within the state’s lines before they can withdraw their winnings. If they are located outside the state, they will be unable to withdraw their winnings. 

Yes. However, the app is only available for iPhones and iPads. There is no Android app to download. Players who can download the app should find that it works well and their favorite games are available. The app is easy to use and players can make use of the same bonuses and promotions that they will find on the desktop site. The app also allows players to access their favorite games whenever they wish.

New players can also have $30 deposited into their accounts. The Virgin Casino bonus code is 30BUCKS. Once at least $10 has been deposited into their accounts, players need to type in the bonus code to receive the $30.

Please note, the above bonuses and promotions may change from time to time. Players should visit https://virgincasinonj.zendesk.com/hc/en-us/categories/360002030900 for more information about the latest bonuses and promotions.

No. However, players can enter the Fireside Prize Draw so they have the opportunity to win a prize from the $5,000 prize draw. Each time a player wagers at least $50 they will be entered into the prize draw. Players could win one of the following prizes:

Number of Winners

Prize*

1

$500

4

$250

5

$100

20

$50

50

$20

100

$20

* The prize money is not redeemable. Players must spend their prize by placing bets. All prize money will expire 30 days after it has been deposited into the player’s accounts. 

Virgin Casino has a whole host of games available to every player. Some of these games include:

  • Online casino games: Atlantic City Blackjack, Blazing 7’s Blackjack, European Roulette, American Roulette, Baccarat
  • Online slots: Secrets of the Phoenix, Cleopatra, Wheel of Fortune: Triple Extreme Spin, Marvelous Mouse Coin Combo. 
  • Online bingo: 90 Ball Bingo
  • Free games: Search for the Phoenix, Tiki’s Catch of the Day

There are fewer games available at this online casino than there are at others. However, each of the games is high quality and is relatively easy to play. In addition to this, the RTP is usually quite high. It is likely that new games will be added to the casino in the future. After all, the happier the players are, the more likely they are to keep returning. 

No. However, there is a good selection of live table games. While these games are not live dealer games, they are very lifelike. The graphics are very good and they have a casino-like atmosphere. 

Yes. Players will find the poker games in the “Casino” section. Triple Play, Pai Gow, and Multi-hand are just some of the video poker options that players can choose from. It’s likely that more poker games will be added in the near future. 

This online casino is very good. The selection of games is good, albeit a little small. However, it appears that Virgin Casino only wants its players to access good quality games. This is not the case for every online casino. In addition to the good quality games, there are multiple deposit and withdrawal options and a good level of security. Customers have multiple ways to contact customer services, including via a 24/7 live chat option. With many loyal players, this online casino seems to be here to stay. 

No. However, there are more than 200 online casino games including full table video poker to enjoy. There is always a hope that Virgin Casino will offer sports betting as it’s a very popular option. 

Deposit Method

Min. 

Deposit

Max. 

Deposit

Debit Card

$10

$10k

Credit Card

$10

$10k

ACH

$10

$10k

Skrill

$10

$10k

PayPal

$10

$5,500

Neteller

$10

$10k

Bank Transfer

$10

$10k