DraftKings

DraftKings Casino Review

$50 Free Credits & Up to $2,000

DraftKings is an online casino and gambling site offering registered users the chance to explore a vast game portfolio and compete for lucrative rewards. Mobile players aren’t left out as they can indulge while on the go, but there is so much more to be discovered about this platform so keep on reading.

Casino Name: 

DraftKings

Year Established: 

2019

Welcome US Players: 

Yes

Active States: 

New Jersey, Connecticut, Michigan, West Virginia, and Pennsylvania

Bonus: 

Up to 2,000$ for new members

Popular Games selection: 

Slots, Roulette, Blackjack, and more

Max Payout Days: 

Between 1 and 7 business days, depending on the method

Banking Options: 

Venmo, DraftKings Gift Card, Credit and Debit cards (Visa, MasterCard, American Express, Discover), PayPal, Online banking with most major banking institutions, VIP Preferred, Cash @ Cage, Cash @ Retail, Cash via barcode, Wire Transfer

Devices: 

Android, iPhone, Tablets, PC

Customer Support Features:  

Email, Live Chat, Phone, Twitter assistant, request a callback, send a letter

Overall rating

Bonuses & Promotions

Deposit & Withdrawal Speed

Games Selection

Security & Trust

Customer Service

Overall Rating

Rating

Overall Rating 

8.9

Overall Experience 

8.8

Games Variety & Quality 

10

Banking: Deposits & Withdrawal Options 

8.4

Security & Trust 

9.3

Bonuses & Promotions 

7.1

Customer Service 

9.6 

DraftKings Casino ID

DraftKings Casino

$50 free credits

Bonus Code

None

Sign-up Bonus

$50 free credits

Deposit Bonus

Up to $2,000

Free Spins

None

Active States

New Jersey, Michigan, Connecticut, Pennsylvania, West Virginia

NJ Partner

Bay Mills Resort & Casino, Michigan

Bonus Last Updated

Jun 2023

Customer Service Contacts

Live chat, email form on website

Breakdown

Overview & Overall Experience - 8.8/10

DraftKings offers high-quality gaming content featuring over 1,000 titles, 900+ of which are slots. Considering demo mode is available for most titles, you can play 2 Tribes, American Treasures, Ben Hur, and others for free. The operator made sure mobile players can conveniently pay on the go through the mobile-optimized website and the dedicated mobile apps for Android and iOS users. Best of all, new players can claim the ongoing welcome bonus and start their first gaming session with extra funds.

Pros

Cons

Games Variety & Quality - 10/10

This operator offers over 1,000 casino games, which is more than other gaming platforms operating in the US market. There’s a lot of variety in the slots section, considering that these titles are the most numbered on the site. We believe the slots catalog is one of the biggest advantages of the operator, as you can expect different themes, varying numbers of reels and pay lines, in-game bonuses, extra features, and more. Table games and live casino games are also present on the site, however, in much smaller numbers. You can also play keno or craps and choose between several progressive and fixed jackpot tiles.

Banking: Deposits & Withdrawal Options - 8.4/10

There are numerous deposit and withdrawal methods for all registered users. Those wanting to make a down payment or request a withdrawal will have fast and secure money transfers without interruptions. The processing time can vary between 1 and up to 7 business days, depending on the chosen method.

Security & Trust - 9.3/10

DraftKings Casino is a reliable site operating under legal licenses in different states in the US. The site employs the latest SSL encryption technology, ensuring both players’ data and funds are protected from third-party breaches. Additionally, the games are regularly tested, and you can expect fair outcomes whether you play slots or table games.

Bonuses & Promotions - 7.1/10

The promo section is one of the weaker links at DraftKings. Although there are many promotions for the sports section, the casino bonuses are less exciting than some of the competitors’ deals. Currently, there is a welcome offer for first-time depositors and a few special deals with specific time validity periods. The online casino also releases other deposit match offers and cashback deals; however, they usually feature a specific validity period.

Customer Service - 9.6/10

The customer support agents will assist players who need help understanding the rules of the casino games, wagering requirements, or any part of the terms and conditions. You can contact them through live chat, email, and phone, and even request a callback. Overall, the support team and communication channels are one of the most significant advantages of DraftKings Casino.

Games Variety & Quality

There are over 1,000 games players can choose from on this website. You can find all types imaginable, including live dealer games, slots, table games, keno, craps, and even jackpots. If you want to try any specific game, you can use the search bar in the screen’s top right corner and type in the title. 

Moreover, some of the best software providers are responsible for creating the game library, guaranteeing the quality and fairness of the casino games. The best thing about the game array is that there is a demo feature for almost all titles, allowing players to test the gameplay for free.

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Tip

Click the 'I' button on the game's thumbnail to learn general information about that specific game. Here you will find the info such as bet range, jackpot value, extra features, etc.

Slots

The 900+ slots on the site include 3D titles, video slots, Megaways, and jackpot slots. The leading slot providers are NetEnt, IGT (WagerWorks), NextGen Gaming, Microgaming, and Big Time Gaming, among others. You can expect titles with 3 and 5 reels, pay lines varying between 5 and 20 on average, and themes stretching from mythology and ancient civilizations to pop culture, movies, fruits, and more.

Name

Provider

Bet Range

Volatility

RTP

Cash Machine

Every

$1 – $1.000

Low-Medium

96%

Tiny Gods

Microgaming

$0.2 – $100

Medium

96.4%

Egyptian Magic

Atomic Slot Lab

$0.5 – $75

Med-High

96.32%

Table Games

The variety of table games at DraftKings is satisfactory, as you can choose from 77 titles. The titles are divided into categories for easier browsing: blackjack, roulette, baccarat, craps, keno, and video poker. We rate the quality of the games by how fast they load, their fairness, provider, and bet range, among other characteristics. 

Some of the most played titles are DraftKings Andrew Dice Clay Craps, DraftKings Classic Blackjack, and DraftKings Basketball Roulette; you can see extra details about the top 3 in the table below.

Name

Provider

Bet Range

DraftKings VeeFriends Roulette

DraftKings

$0.1 – $5,000

DraftKings Three Card Showdown

DraftKings

$1 – $Blackjack Poker & Pairs Realtime Gaming

Blackjack Poker & Pairs 

Realtime Gaming

$1 – $100

Live casino

The live casino section offers two main lobbies, including DraftKings Exclusives Lobby and Live Dealer Lobby. Here you can play blackjack, baccarat, roulette, poker, and other classics. Aside from those, players can choose from variations like American and European Roulette. 

Each live room features a professional dealer and allows you to compete against other DraftKings members. You can also adjust your setup in terms of screen size, video quality, and sounds, or even use the dedicated chat and communicate with other players seated at the same table.

Jackpots

Enter the Jackpots menu to find over 100 progressive and fixed jackpot games that give out excessive prizes. Each of these casino games is unique in its way, and some of the prize pools award winners with up to thousands of dollars.

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Example

To ensure you compete for big prizes on progressive jackpots, don't enter the game as soon as it is released. Wait for the prize pool to extend, and then try to snatch a piece of the pie.

Name

Provider

Bet Range

Prize

9 Masks of Fire

Microgaming

$0.2 – $240

$377,152

MegaJackpots Siberian Storm

IGT

$0.5 – $1,000

$ 633,903

Mercy of the Gods

NetEnt

$0.2 – $400

$85,765

Mobile Apps

Mobile gamers will be happy to know that they can download dedicated DraftKings apps for both Android and iOS devices. The entire game portfolio is mobile-optimized, and you can enjoy all services, features, additional content, and promos on small screens, the same as desktop users. Also, the security stays tight as the SSL encryption technology is in full motion, which creates a secure gaming environment.

To install the apps, visit the Google Play Store or the App Store, depending on your smartphone. All you have to do is search for the app on your smartphone or tablet, install it, log in, or create an account to play.

The platform’s design between the desktop and mobile experience doesn’t differ much. The main change is the menu placement which is mandatory to occur due to the screen adjustments that must take place. We prefer the mobile apps over the mobile site, since it presented less glitches during our testing process and we were able to enjoy uninterrupted gameplay.

Banking: Deposits & Withdrawal Options

The banking segment offers so many deposit and withdrawal options that you will be glad you decided to register at DraftKings. All your money transactions are processed safely, fast, and without interruptions. The minimum and maximum limits vary for most methods, so inform yourself before making any payments.

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Note

Tracking for Checks > $100 is unavailable. However, tracking via Checks $100.01 - $1,999 is available via USPS, and for Checks < $2,000, you can do it via FedEx.

Deposits

The available deposit options for your money transfers include:

  • Venmo
  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Discover
  • DraftKings Gift Card

There are no fees attached to any of the available down payment options. However, if you are charged any amount for a deposit, make sure to contact your bank or cardholder.

Withdrawals

The withdrawal options have different processing times. It can stretch between 1 and up to 7 business days, depending on your chosen method, website traffic, and the amount you wish to cash out. Withdrawals are not processed during weekends, and you can cancel them before they gain ‘pending’ status. PayPal is the best option according to our expert team, since it is widely used, doesn’t disclose your data to the site and usually has instant processing times.  The withdrawal methods, their minimum limits, fees, and processing times are stated in the table below.

Method

Minimum Withdrawal

Fees

Typical Timeline After Withdrawal Request

Online Banking

$1

No

Up to 5 days

VIP Preferred (e-check)

$1

No

Up to 3 days

PayPal 

$1

No

Up to 2 days

Debit Card

$1

No

1 Day

Cash/Cage 

None

No

1 Hour

Venmo 

$1

No

Up to 2 days

Play + Prepaid Card

None

No

Up to 4 days

Checks > $100

$15

No

Up to 7 business days

Checks $100.01 – $1,999

$15

No

Up to 5 business days

Checks < $2,000

$15

No

Up to 3 business days

Bank Wire

$20,000 first time withdrawal

$10,000 successive withdrawals

No

Up to 2 days

Make sure you have enough funds on your balance before putting in your withdrawal request, or it will be canceled. Also, we recommend using the same method for cashouts as for deposits. This way, the connection between transfers is easily managed, and thus the transaction will be faster.

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Tip

If you want to cancel your withdrawal, go to the Withdrawals section, review the part labeled Things to Know Before Withdrawing, and click Got It. This will open a feature where you can click Cancel Request.

Security & Trust

The site’s security is up to the latest industry standards and will rest members assured they get to play in a safe environment. DraftKings Casino is licensed by a trustworthy regulatory body and utilizes the latest encryption technologies to prevent third parties from accessing users’ data and protect all players’ personal and banking info. 

Ownership: The company’s owner is DraftKings, launched in 2012. It is an American company that provides sports betting and online casino services in the US. 

License: This online casino is licensed by the New Jersey Division of Gaming Enforcement. It implements regulations following the Casino Control Act N.J.S.A. 5:12-1.

Security: The site has employed the latest 128-bit SSL encryption technology. The legitimate license also contributes to the security system.

Rewards: No, DraftKings hasn’t won any rewards for its casino segment as of yet.

Bonuses & Promotions

DraftKings Casino currently offers a welcome bonus and regularly releases a few other types of deals for new and regular players. Additionally, there’s a loyalty program that features multiple levels and awards players based on the deposits and bets they make on the site. Read below to find out more about each ongoing deal.

Welcome Bonus

The welcome deal offers two different casino bonuses for new depositors. The first option provides a deposit bonus match of up to $2,000 in bonus funds. If you choose this one, you will have to play with $5 as the minimum value deposit. The second option offers a match up to $50, but this time in free credits. The minimum deposit you can place in this case is also $5.

Special Offers

Although it is not listed in the promo section, you can grab extra perks from the Refer program. Mainly, you can invite any of your friends to join the online casino. After they create an account and make their first deposit, both of you will get a free reward of varying amounts.

Loyalty Program

The operator has implemented a rich VIP program where players who deposit regularly can climb up the 5 levels. To gain lucrative rewards, they must collect Crowns, which is the casino’s virtual currency. Wagering on different games contributes differently towards collecting the Crowns. To get a better picture of it, check the table below.

Vertical

Crowns Earned

Casino (progressive slots)

1 Crown per $1 wagered

Casino (regular slots)

1 Crown per $2 wagered

Casino (table games and video poker)

1 Crown per $8 wagered

Casino (virtual sports and keno)

1 Crown per $2 wagered

Lottery

1 Crown per $1 wagered

Sports betting

1 Crown per $1 wagered on parlays

Sports betting

1 Crown per $1 wagered on straight bets

Fantasy

1 Crown per $1 in entry fees

Marketplace

1 Crown per $1 spent

The levels open their doors for players who manage to collect a different number of Crowns. As seen in the table above, the more you wager, the higher the level you will reach.

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Example

If you wager $1 on the lottery as Bronze, you will earn 1 Crown. But if you wager $1 on the lottery as a Diamond player, you will earn 1.3 Crowns.

The ratio between the levels and Crowns looks as follows:

Level

Number of Crowns

Bronze

Basic level everyone starts at

Silver

25,000+ Crowns

Gold

125,000+ Crowns

Diamond

500,000+ Crowns

Onyx

1,000,000+ Crowns

One of the best things that the higher levels give out is the Crown boost. Bronze-level players won’t enjoy such a boost, but Diamond players, for example, have a 30% Crown boost.

Promo Codes

Promo codes can be used to grab extra rewards or prizes that are a part of some already existing promotions. These are not always available, which is why you should keep an eye on the new additions the operator implements. You will find the only existing promo code in addition.

  • Promo Code DOUBLEDOWN will provide an opportunity to choose your daily deposit bonus

Customer Service

The customer support segment at DraftKings Casino is quite satisfactory. The operator has included multiple communication channels and features a professional support team. The agents can assist or guide you through the platform whenever you face an issue; all you have to do is reach out.

Communication Channel

Customer Support Contact Info 

Email

[email protected]

Live Chat

Working hours from 08 am to 00 am

Phone

1 (855) 357-2377

Post

DraftKings Customer Support, 222 Berkeley St, Boston, MA 02116

Twitter

@DK_Assist

Callback Request

Put a request with customer support through any other channel, and an agent will contact you through phone

Live Chat

Visit the Contact Us menu at the bottom of the page and then choose the live chat option. If the site is facing technical difficulties or there are too many incoming queries, you will be transferred to a page where you can leave the support team a message. The agents can respond in a matter of seconds and up to 30 minutes. If you reach a higher status in the VIP program, the priority with the support staff is one of the perks you get to enjoy.

Email

Players can reach support via email at any time. The response time varies, but it doesn’t usually take more than a day for the support team to answer. In return, you will get detailed instructions and step-by-step guidance to the shortest solution to any problem you are facing. Additionally, you can use the contact form on the site to directly send a message to the agents.

Phone

You can use the phone number to call the support staff at any time, and the agents will get back to you through email. You can also request a callback, and an agent will call you during business hours. Visit the Contact Us segment for more information.

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Note

Players can use the phone call only to leave a voice message and not talk to an agent.

Other Communication Channels

Twitter: Some players may also find Twitter assistance convenient. To get in touch with the agents, you can tweet to @DK_Assist or send a direct message, and the agents will respond promptly.


Post:
There is another option you can use, which is to file your inquiry via post. This is the old-fashioned way that will provide the same beneficial results, only it will take longer.

DraftKings Casino Legality

The DraftKings Casino platform legally operates in five states in the USA. Players from these states who are 21 or older can legally sign up on the online casino platform and enjoy the available gaming content.

State

Is DraftKings legal?

New Jersey

Yes

Connecticut

Yes

Michigan

Yes

West Virginia

Yes

Pennsylvania

Yes

Conclusion

With a great game array, reliable security measures, and numerous banking options, DraftKings Casino creates a safe and entertaining environment for players. You can find high-quality games developed by some industry-leading software providers. 

Additionally, the operator features a professional customer support team available through various channels. The bonus segment of the site is somewhat lacking, but the low deposit limits and availability of demo mode make up for that fact.

FAQ

Yes, you must be present in the state. Otherwise, the security system will track your ID and prevent you from registering or logging in; thus, you won’t be able to play. This applies to the 5 states where it is legal.

Registered users can play all types of games on the platform, including table games, blackjack, roulette, baccarat, keno, live casino games, slots, jackpots, and many more. Make sure to browse through the menus to find what you like, as the game array comprises over 1,000 titles.

No, you don’t have to make more than one account. Once you complete the registration process, you will gain access to all website sections. This means you can enjoy online casino games, bet on various sports, play fantasy games, and even visit and enjoy the marketplace.

You must be 21 years or older to be able to play at DraftKings Casino. This is according to the US states’ laws about online gambling.

All withdrawal methods have different processing times. It mostly depends on the current traffic on the platform and the amount you wish to cash out. On average, you will have to wait 2 to 5 business days.

Yes, mobile players will be satisfied with the on-the-go services they can enjoy, thanks to the Android and iOS apps. This goes for the availability of all casino games, promos, banking options, and customer services among other things.

You can accumulate Crowns by making deposits. The more you deposit, the more Crowns you will attain. Keep in mind that wagering on different games contributes differently. Check the table in this review to see which games contribute the most.

Yes, newcomers can claim one of two welcome bonus options. The first offers a huge deposit bonus match of up to $2,000, while the other gives out a deposit match of up to $50 in free credits. Regardless of which one you choose; you will have to make deposits not lower than $5.

Yes, you can refer a friend and claim a reward. Once the friend makes their first deposit, both of you will get a prize. You can refer as many friends as you want to, and each time they make their first deposit, your balance will increase.