Virgin Casino

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Virgin Online Casino Review

Overall Rating 4/5

Up To $100 Cashback Bonus

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  • Casino Name: Virgin Casino
  • Year Established: 2014
  • Welcome US Players:
  • Available Bonus: Up To $100 Cashback Bonus
  • Active States: New Jersey
  • Max Payout Days: 5 (Maximum)
  • Available Devices: Windows, Andriod , IOS
  • Popular Games Selection: Slots, Jackpots, Roulette, Blackjack, Craps, Casino poker
  • Customer Support Features: Email, Live Chat, Phone

Available Payment Methods

Security & Trust

Lauren Le-Hair
Last updated: 20.02.2024
Fact checked by:
Fact checked by:

Summary & Overview

Virgin Casino has been catering to the New Jersey market since its launch in 2014. The site is licensed by the New Jersey Division of Gaming Enforcement through a partnership with Tropicana Atlantic City Casino & Resort. While the online casino is only currently operational in the Garden State, the operator plans to expand into other states as legalized online casino gambling expands throughout the US.

This Virgin Casino review offers readers an in-depth look at this established NJ casino. We will walk you through the site’s games, banking, security, and exclusive offers. When you reach the end, you will have more than enough information to confidently determine whether it has what you are looking for in an online casino.

Pros
Pros
  • Fast 24-hour withdrawal processing timeframe
  • Daily free games
  • Unique $100 cashback welcome bonus
  • Reputable brand backed by Virgin Enterprises Limited
Cons
Cons
  • Lacks filters and search functions
  • No live casino games

Overall Experience

4/5

Virgin Casino features around 300 real-money mobile games from multiple leading software developers. While the desktop and mobile interfaces aren’t the sleekest our review team has encountered, the site is still highly responsive and easy to navigate. US players can make instant deposits and quick withdrawals using a solid assortment of popular and secure payment methods, including credit/debit cards, online banking, and e-wallets.
Furthermore, new players can take advantage of an enticing welcome bonus, and existing players have several exciting promotions to take advantage of. New Jersey players will also appreciate the fast withdrawal times. Virgin Casino typically processes withdrawal requests within 24 hours.

Games Variety & Quality

4/5

The casino offers around 300 games from multiple top software developers like IGT, WMS, and Barcrest. You will find many of the most popular real money casino games behind Virgin’s iconic red virtual doors, including online slots, jackpot games, roulette, blackjack, and craps. While the site is an excellent destination for Bingo enthusiasts, those who enjoy playing live dealer games will be disappointed to learn that Virgin Casino New Jersey does not have any on offer.

Banking

4/5

The online casino supports a good variety of trusted payment options. In addition to major credit cards and debit cards, customers can deposit and withdraw using online banking, VIP Preferred, and PayPal. You can also conduct deposits and withdrawals by visiting the cashier at Tropicana Atlantic City. These options are on par with most other NJ online casinos, but we noticed that vouchers like PayNearMe are missing.

Security & Trust

4.5/5

Our gambling experts here at US Casino Pros struggled to fault the casino’s security and overall trust. The Virgin brand is respected internationally, and the casino holds a license with the New Jersey Division of Gaming Enforcement (NJDGE), meaning it adheres to some of the strictest standards in the industry. Virgin Casino makes use of the most modern and effective internet security technology. The site is PCI DSS compliant, and it uses SSL encryption, firewalls, and other security innovations to keep you and your private information secure.

Bonuses & Promotions

3.5/5

New NJ players can take advantage of a generous cashback welcome bonus valued at up to $100. It isn’t the most generous bonus amount, but it does provide users with a decent amount of value. New Jersey players can also participate in a variety of ongoing promotions, although most offers are only available for a limited time.

Customer Service

4.2/5

Virgin Casino certainly does customer service right. Alongside an FAQ page, you can immediately get in touch with a casino rep 24/7 using the live chat feature or toll-free phone number. Email is also an option for those who don’t mind waiting up to a couple of hours for a reply.

Games Variety & Quality

The gambling brand offers close to 300 games which isn’t a lot when compared to other top NJ casinos. However, we look beyond quantity and focus on diversity. After all, having access to a wide range of game types significantly lowers your chances of getting bored.

While we aren’t overly impressed with the collection itself, we only have good things to say about the quality of those games. Virgin Casino has partnered with several top software providers, such as NetEnt, IGT, NextGen, and SG Digital. These game suppliers are known for producing high-quality casino games with exciting playing features and mechanics.

Slots

As one would expect, online slots make up the bulk of Virgin’s games library. You can play many of the trendiest titles, like 88 Fortunes, Cleopatra, and Action Jack. Fans of Megaways slots will appreciate having access to over a dozen Megaways games like Invaders Megaways, Wheel of Fortune Megaways, and Tiki Totems Megaways. These games are popular because they offer hundreds and thousands of ways to win.The biggest drawback to the slot selection at Virgin Casino is that the site does not have much in the way of progressive jackpots. While you can play a handful of them, don’t expect to bring down a multi-million-dollar jackpot. Nonetheless, it’s worth noting that the site serves up plenty of Slingo action with titles like Book of Slingo, Slingo Shark Week, and the ever-popular Slingo XXXtreme.

Top Three Popular Slots at Virgin:

NameProviderBet RangeVolatilityRTP
Tiki IslandGamesys$0.20 to $200Medium96.92%
Blood SuckersNetEnt$0.25 to $50Low98%
Coins of EgyptNetEnt$0.20 to $200Low96.97%
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Expert Tip

If you are looking for a particular slot game, you can enter the name or a keyword in the search bar to immediately find it. You can also browse different game types by clicking on the appropriate game category near the top of the page.

Table Games

For table game buffs, the online casino offers a good selection of blackjack, baccarat, and roulette variants like Bank It Roulette, European Roulette, and Fusion Roulette. We were particularly pleased with Virgin’s collection of casino poker games which include Casino Hold ‘Em, Four Card Poker, Let It Ride, and Mississippi Stud

This is also a good time to tell you that the site has a strong selection of video poker games such as Five Play Draw Poker, Game King Video Poker, and Video Poker Remastered. You’ll also find other table games like Craps, Hi-Lo, Sic Bo, and Keno.

On the plus side, Virgin’s collection of games is pretty diverse. On the flip side, players might get bored with having a limited number of variants to choose from. For instance, the casino has just 3 baccarat variants and 7 roulette variants that don’t include exotic versions like double-ball or multi-wheel roulette. Still, blackjack fans shouldn’t have many complaints with over a dozen versions to choose from.

Top Three Popular Table Games:

NameProviderBet RangeVolatilityRTP
Blazing 7s BlackjackShuffle Master$0.10 to $100Low95.92%
Blackjack RemasteredRoxor Gaming$1 to $1,000Low99.64%
Let It RideLight & Wonder$1 to $75Low97%
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Note!

RTP is the short form for Return To Player. The RTP is expressed as a percentage indicating how much you can expect to win back. While it is just an average based on hundreds and thousands of rounds, understanding RTP can help you place more intelligent bets.

Live Dealer Options 

We were pretty surprised to discover that Virgin Casino does not offer live dealer games. This is a tad baffling, considering how live casino games are now a standard offering due to their mass appeal. We’d love to see the addition of live roulette, blackjack, poker, baccarat, and game shows to the online casino’s roster.

Free Games

Customers who are logged into Virgin Casino can play their favorite games for free in a demo mode. Whether you are on your PC, mobile device, or the dedicated Virgin Casino app, all you need to do is select the demo version of the game you want to play. It will launch within seconds, and you can start playing for fun without worrying about spending your real money bankroll.Coincidentally, you can hit the “Free Games” tab to play the online casino’s Daily Free Games. The difference between these games and demo mode games is that they allow you to win free spins for real money slots like Secrets of Phoenix and Tiki’s Catch of the Day at the end of each month.

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Expert Tip

Not only do free games provide endless hours of entertainment, but they also allow players to try new things and hone their skills. Free games are ideal for testing new systems and strategies without worrying about losing money.

Mobile Optimization & Gaming

Modern online casinos like Virgin understand that a large portion of their customers uses their smartphones and tablets for casino gaming entertainment. And thanks to HTML5 technology, you only need a wireless signal and a mobile browser to enjoy everything the gambling brand has to offer. Yet, the online casino goes one step further than most by providing a dedicated app for iOS and Android devices. You can expect enhanced usability, superior connectivity, and notifications. 

Our biggest gripe about the desktop and mobile interfaces is the lack of search functions and filters. For starters, the site doesn’t have a tab for table games, and all slots are lumped into a single category. There are also no specific categories like “Megaways”, “Blackjack”, or “Jackpots”. While the search bar is quite effective, it isn’t the most convenient way to find specific games. Sure, the site designers could have made things a lot easier and more efficient, but the online casino is still relatively easy to navigate, and each new page loads very quickly.


Banking: Deposit & Withdrawal Options 

Virgin Casino offers a convenient payment option for almost everyone. The site supports major credit cards, debit cards, online banking, and PayPal. As an aside, the mere fact that Virgin accepts PayPal speaks volumes about the casino’s legitimacy. PayPal only provides its services to the most trustworthy and reputable casinos.

Deposits 

Deposits are free at Virgin Casino, and the site processes them instantly so you can start playing right away. You can deposit as little as $10 or as much as $10,000 in a single transaction. The site supports the following deposit options:

  • Visa
  • Mastercard
  • Discover
  • PayPal
  • VIP Preferred (ACH)
  • Cash at Casino Cage
Visa
MasterCard
PayPal
Discover
Cash At Cage
VIP Preferred
Visa
MasterCard
PayPal
Discover
Cash At Cage
VIP Preferred

Withdrawals

Like deposits, withdrawals at Virgin Casino are free when you cash out between $10 and $5,000. Upon receiving your withdrawal request, it can take up to 24 hours for the operator to process the transaction. However, the site frequently processes requests within several hours, which is fast by today’s standards. Of course, some VIP members enjoy express withdrawals alongside higher withdrawal limits.

Withdrawal OptionFeeProcessing TimeMinimum Withdrawal
Visa DirectUp to 24 Hours$10
PayPalUp to 24 Hours$10
ACH/eCheck3-5 Business days$10
Cash at Casino CageInstant$50
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Note!

Virgin’s terms and conditions require customers to use the same payment method for deposits and withdrawals. If you use PayPal to deposit, then you must use PayPal to cash out.

Security & Trust

We find that Virgin Casino is very trustworthy and highly secure. Let’s just start with the fact that the Virgin brand is respected all over the planet. The site’s New Jersey partner, Tropicana Atlantic City, is also a well-known and esteemed brand. We must also consider that the site is licensed by the New Jersey Division of Gaming Enforcement, a strict regulatory authority. 

The security provided by the NJ online casino is similar to what big banks use to keep their valued customers safe. Any personal or financial information you share is protected by the latest SSL encryption tech, while information stored on servers is further safeguarded by firewalls. 

The casino also offers a variety of responsible gambling tools. We suggest that you use these resources to place limits on the amount of money you can deposit, bet, or lose. Doing so will ensure you don’t spend too much money when gambling online. You can set daily limits, weekly limits, and monthly limits. Those who feel that their casino gaming is getting out of control can partake in time-out or periods of self-exclusion.

Bonuses & Promotions

Virgin Casino NJ offers a unique welcome bonus and a modest selection of promotions for its US players. New customers who claim the welcome package will receive a cashback bonus up to $100. While having a shot at $100 is always nice, we’ve certainly seen bigger bonuses at other leading US casinos.

Nonetheless, if you incur a net loss on your qualifying deposit within 7 days, the site will reimburse you for those losses up to $100. Keep in mind that your net loss will need to exceed 90% of your first deposit amount to become eligible. Still, the best thing about this offer is that any cashback you receive is allocated as real money and not subject to any restrictions or wagering requirements.

Bonus T&CsWelcome Bonus
Bonus100% Cashback up to $100
Minimum Deposit$10
Wagering Requirements0x
Expiration Date7 Days
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Example

Let’s say you claim the bonus and deposit $100, and you lose a net total of $30 over the following 7 days. Virgin Casino will refund your $30 in the form of playable cash. If you deposit $1,000 and end up losing $400 in your first 7 days, you will receive the maximum refund of $100.

Ongoing Promotions

Virgin Casino doesn’t have too many promotions for existing customers. The only real ongoing offer the site has is the Daily Free Games, through which players can earn prizes by playing specific featured games. Members can participate in draws and take advantage of the occasional time-sensitive offer, but you won’t find anything like ongoing reload bonuses. Even though promotions are scarce compared to other New Jersey casinos, Virgin deserves a bit of credit for having player-friendly T&Cs.

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Example

We can confidently tell you that the terms and conditions for the welcome bonus and most promotions are more than fair. Nevertheless, each offer comes with specific rules and wagering requirements.

Loyalty Program

Virgin Casino rewards customers whenever they place a bet. It’s a standard tier-based loyalty program which means those who spend more and earn more rewards points receive bigger and better perks. You earn one point for every $40 wagered on slots, while every $15 spent on Bingo also nets you a point. All other games reward a single point for each $100 wagered. You can start redeeming your rewards points for cash when you have earned 20 points.

Promo Codes

You don’t need to provide a promo code to participate in the welcome bonus or most other offers at Virgin Casino. However, you might find that some future bonuses and promotions require one. If you aren’t familiar with promo codes, they are simply short strings of numbers and/or letters that represent a specific offer. 

If an offer requires a bonus code, then you will be able to find it in the advertisement on the site’s promotions page. You can then just follow the instructions on how to use it. In most cases, you will be asked to enter a promo code when you first sign up or when you make a deposit.


Customer Service

Do you have a question or need some assistance? If so, Virgin Casino’s customer support team will be happy to help you. Representatives are on hand 24/7, and you can immediately reach them by using the live chat feature or by calling the team. You can also send an email if you are prepared to wait a couple of hours for a response. Otherwise, the online casino features a FAQ page with informative answers to most common questions.

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    Telephone: 844-737-7616
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    Live Chat: Available 24/7
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    Supported languages: English

Legality To Operate In The USA

Each American state creates its own gambling laws. As such, what is legal in one state may not be permitted in another. Virgin casino is licensed to operate in New Jersey, it does not operate in any other state.

Frequently Asked Questions

Virgin Casino operates in New Jersey under the New Jersey Division of Gaming Enforcement (NJDGE) license. Under this license, the site is held to strict player safety, fair gaming, data protection, and responsible gambling standards. 

Yes. The online casino is built on HTML5 technology and is compatible with iOS, Android, and Windows Phone. You can access almost all of the games and the site’s features using your browser. Alternatively, why not download the dedicated Virgin Casino app for a more bespoke mobile gaming experience?

You sure can. The NJ casino features approximately 300 real-money casino games. These include online slot machines, virtual table games, and bingo games. Just remember that you can also lose real money when you play for real stakes.

You can get the Virgin Casino app for Android at Google Play or the iOS app at the App Store. However, you can only play games if you are physically located within New Jersey’s borders.

Virgin Casino went live in New Jersey back in 2014, allowing Garden State players to spin the reels of thrilling slots and try their hand at table games from the convenience of their couches. 

No. While the company is actively looking into expanding into other states, it is only available in New Jersey as of 2023.

Virgin Casino

Up To $100 Cashback Bonus