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Caesars Online Casino Review

100% up to $2,000

You have probably heard of Caesars Palace, but you may not be aware that the company behind the venue also runs an online casino. You can expect all the games you’d find on the Palace’s Vegas floor on the platform and more, so take a look at our review to find out what to expect.

Casino Name

Caesars Casino

Year Established

2009

Welcome US Players

Yes

Active States

New Jersey and Pennsylvania

Bonus

$500 deposit-match bonus for NJ new players;
$250 deposit-match for PA new players

Popular Games Selection

Slots, Blackjack, Poker, and Slingo

Max Payout Wait in Days

5 business days

Banking Options

Debit cards, credit cards, online banking, electronic billing, eWallets including PayPal, and Caesars Cage

Devices

Desktop, Mobile-browser friendly, iOS and Android apps

Customer Support Features

Chat function, Email, Phone, and FAQ section

Overall rating

Bonuses & Promotions

Deposit & Withdrawal Speed

Games Selection

Security & Trust

Customer Service

Overall Rating

Profit Squad’s Ratings

Games Variety & Quality

9.4

Banking: Deposits & Withdrawal Options

9.7

Security & Trust

9.9

Bonuses & Promotions

9.2

Customer Service

9.9

Overall Experience 

9.5

Overall Rating

9.6

Caesars ID

Caesars Online Casino

#1 CASINO IN AMERICA
100% up to $2,000

Bonus Code

CAS100S

Sign-up Bonus

100% up to $2,000

Deposit Bonus

100% bonus match up to $2,000

Free Spins

N/A

Active States

New Jersey and Pennsylvania

NJ Partner

Caesars Atlantic City

Bonus Last Updated

May 2024

Customer Service Contacts

Live chat, 1-800-986-9248, [email protected]

Overview

Overall Experience

Joining Caesars will unlock access to over 1,300 online casino games developed by prominent game studios, available on mobile and PC. You can explore a variety of RNG-based titles for fun, for real money, or take part in a live dealer session. 

 

A sign-up deal, live dealer exclusives, and unique game prize pools are part of the promo section on the platform. Banking is easy, and contacting a support agent won’t be an issue. Perhaps the best part is that navigation is hassle-free, even if this is your first time joining a casino site.

Pros

Cons

Games Variety & Quality – 9.4/10

Over 1,100 slots, 50 RNG table games, a dozen live dealers, Megaways, scratch cards, jackpots, and Slingos are part of the game array at Caesars NJ. You’ll even find a variety of casino games suitable for high rollers. Players can choose between a wide range of RTPs, volatilities, in-game bonus features, themes, and paylines. We’d have loved to see filtering options, but the info button will have to suffice for now.

Banking: Deposit & Withdrawal Options – 9.7/10

While your deposits are transferred instantly to your Caesars balance, the withdrawal takes a little longer, which could be frustrating for some users. The operator states that withdrawal processing takes between 3-5 working days once they are approved. The times also depend on the specific methods. While this may not be the longest time you’ve seen, there’s room for improvement.

Security & Trust – 9.9/10

Security is of utmost importance, and Caesars Casino certainly complies with industry standards. You can find information about the licensing authority at the bottom of the page, with links to the relevant site. An active SSL certificate, reliable payment methods, RNG software, responsible gambling tools, and proper state licenses are part of the security package at Caesars.

Bonuses & Promotions – 9.2/10

Caesars has tailored promotions to both newbies and regulars. With an up-to $500 new-user deposit bonus for NJ gamers and up to $250 for PA users, newbies have something to look forward to. Not to mention the regular weekday casino bonuses and promotions like Mystery Mondays and $10 Tuesdays. While other gaming sites might focus on quantity, it appears that Caesars has opted for quality.

Customer Service – 9.9/10

The operator provides users with ample options for getting in touch and getting answers to their questions. You can take a look at the FAQ section or reach out to an agent. Email, phone numbers, and live chat are the available channels through which you can seek assistance. Keep in mind the live agents have working hours, though.

Game Variety & Quality

More than 1,300 slots and live dealer titles developed by NetEnt, IGT, Evolution Gaming, and Konami offer immense gameplay and stunning graphics. Variety is guaranteed, but discovering different features won’t be easy. 

At Profit Squad, we assess the games based on their potential in terms of jackpots and prizes, as well as their gameplay, in-game bonus features, and paylines.

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Note

Pennsylvania players have fewer gaming options. You’ll still find 400+ slots, Megaways, 50+ table and live dealers, and poker games, but Slingos aren’t part of the offer.

Demo Free Play Games

For new users, or those looking for a demo run of a new game, there’s an option to play a dummy version of the game for free. To access it, hover over the game icon and click Demo Play. Keep in mind that if you opt for this option, you won’t stand a chance to make a real money win.

Slots

Caesars hosts over 1,100 slot titles and high-quality graphics. With developers like High 5, IGT, and Scientific Games, as well as the usual suspects like NetEnt, there’s a lot to choose from. There are the popular Megaways titles, games packed with wilds and scatter symbols, and a wide range of themes, including some famous brand tie-ins like the Cluedo and Silent Hill slot games.

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Expert Tip

The lack of game filters shouldn’t discourage you from finding your new favorites. Even though the search bar won’t offer filtering by providers, you can still use it to your advantage by entering keywords. Type “Megaways” and choose one of the most prominent games with paylines up in the thousands.

Name

Provider

Bet Range

Volatility

RTP %

Bonanza Megaways

Big Time Gaming

$0.20 – $80

Medium to High

96%

Cleopatra

IGT

$1 – $30 (Line – $600 total bet)

High

95.2%

Wolf Run

IGT

$0.10 – $20 (Line – $400 total bet)

Medium

94.98%

Slingo

One of the things that really makes this casino a must-visit is that it hosts some games that aren’t all that common in US online casinos. For example, Slingo, a game perhaps more popular in the UK and across Europe, can be found in the Slingo section. This game combines the cascading spins of classic slots with the number cards of bingo. There are several different titles of Slingo available, including Slingo Riches and Slingo Reel Extreme.

Name

Provider

Bet Range

Volatility

RTP %

Slingo Lucky Streak

Slingo Originals

$0.20 – $200

High

95%

Slingo Riches

Slingo Originals

$0.20 – $200

Low

95%

Slingo Reel Extreme

Slingo Originals

$1 – $100

Medium

95.6%

Live Dealer Casino

Online casino games with a live host have taken off in recent years and Caesars has gotten on board, offering a dozen games in its New Jersey casino. This includes standard blackjack tables, as well as standard roulette and a Casino Hold ‘em title. There seems to be more on the Pennsylvania site, with more than 30 live dealers. These casino games are part of partnerships between Caesars and developers Evolution Gaming and Ezugi. We must note that the lack of live game shows is a bit disappointing.

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Expert Tip

Unlike slots and RNG table games, you’ve got more to pay attention to in the Live Dealer section rather than just icons. In fact, the number of icons doesn’t equal the number of available games – and this is good news! You’ll spot a Live Dealer Lobby, which will unlock access to a variety of live-streamed classics!

Table Games

If you’re from PA, you’ll find one category labeled Table Games, where you’ll be able to access the RNG classics. However, if you’re an NJ gamer, you’ll notice there are a few categories you can look into – Blackjack, Roulette, Video Poker, and Table games. 

You’ll find 10 to 30 games that range from the staples you would expect, like baccarat and roulette, to Texas Hold ‘em and 21 tables. This section also includes a live auto roulette table, which is a live game, just without the usual host of the table.

Name

Provider

Bet Range

Volatility

RTP %

Poker and Pairs Blackjack with Surrender

IGT

$1 – $1,000

Medium to High

99.67%

Super Fun 21 Extreme

Shuffle Master

$0.10 – $40

High

92.6%

Casino Hold’em

NetEnt

$0.10 – $150

Medium

97.84%

Mobile Optimization and Gaming

Caesars’ website is mobile-friendly and the games are optimized for in-browser play, allowing for download-free gaming. However, it would be fair to say that the mobile site isn’t perfect. 

The user interface isn’t easy on the eye, and the games take a few seconds longer to load compared to desktop devices. Other than that, it provides everything you’d want from a mobile-friendly casino.

On the other hand, the free mobile apps for iOS and Android perform very well in terms of responsiveness and ease of use. These apps make it much easier for Caesars’ regulars to game on the go, offering 600+ slots, roulette, and poker.

Features

Mobile Site

Mobile App

User Interface

Average

Excellent

Navigation

Easy

Easy

Speed

A few seconds lag

Instant loading

Size

No download needed

37 MB on NJ App Store
33.9 MB on PA App Store

Game availability

1,300+

600+

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Note

While the iOS app is available on the App Store, you won’t be able to find the Android app on Play Store. Instead, you have to get the app from Caesars' official site and install it by allowing unknown source installation in your mobile settings.

Banking Options: Deposits and Withdrawals

It’s of utmost importance that operators employ a wide range of secure, popular, and varied methods for both depositing funds and withdrawing winnings. At Caesars, your alternatives include credit and debit cards, cash payments, bank transfers, and e-checks.

Deposits

Caesars does offer a sizable number of options for a player to debit funds to their accounts. In total, they offer seven distinct options to players:

  • ACH (Electronic Check)
  • Debit and Credit Cards (MasterCard/Visa/Discover)
  • Online Bank Transfer (Bank of America, BB&T, Chase, HSBC Bank USA, ING Direct, PNC, Regions, SunTrust, TD Bank, U.S. Bank, Capital One 360 or New York Community Bank)
  • PayPal
  • Caesars Casino and Sportsbook Play + Card
  • Cash at the Harrah’s Philadelphia Casino Cage (PA Only)
  • Cash at the Caesars Atlantic City Casino Cage (NJ Only)
  • PayNearMe

Regardless of the option you choose, you won’t have to pay any additional fees for the transaction.

Withdrawals

Caesars doesn’t limit you when it comes to withdrawing, either. In fact, you can cash out your winnings through the same methods that are available for deposits. However, it’s important to note that the casino informs users of the expected wait times for winnings to be paid out.

Withdrawal Method

Payment Time (Average)

Minimum Withdrawal

ACH (Electronic Check)

5 Business Days

$10

PayPal (eWallets)

3 Business Days

$10

Play + Card

3 Business Days

$10

As you can see, with the fastest withdrawal times and the same minimum withdrawal amount, the Caesars-branded Play + Card is the best option for accessing winnings, meaning being a part of the brand pays off.

 

Keep in mind that the minimum deposit limit is imposed on online withdrawals only. There is no minimum limit if you cash out from the Cage. Moreover, to withdraw winnings from your account, you must previously deposit with that method.

Trust and Security

While we may often focus on the fun aspects of online casinos, it’s imperative that we’re clear that the operator in question is safe and ensures their games are fair. This includes ensuring the correct licensing is in place at Caesars and that the games use verified random number generators, as well as confirming that the proper technical encryption is used for the website.

Who Owns Caesars Casino?

Caesars Casino online is owned by the famous Caesars Entertainment, Inc., formerly known as Eldorado Resorts. It is operated under the company’s Interactive Entertainment subsidiary, and the parent company is responsible for the host of casino venues and brands, such as Caesars Palace.

Who Licenses the Casino?

As the casino is available in two states in the US, it is licensed by two separate jurisdictions. These are the New Jersey Division of Gaming Enforcement and the Pennsylvania Gaming Control Board. As such, the relevant license will depend on where the user is playing with Caesars. You can find all relevant information on licensing on the respective websites for New Jersey and Pennsylvania.

What Security and Safety Measures Do They Employ?

The operator has ensured the safety of their players in NJ and PA. In fact, as recently as 2019, Caesars Entertainment claimed an impressive win when receiving the CSO50 award. This was given to them for the cybersecurity efforts, ensuring that you’re in good hands if playing at one of their sites. 

 

Today, you’ll find that Caesars employs:

  • 256 Bytes SSL Certificate 
  • RNG Software
  • Self Suspension
  • Self Exclusion
  • Account Closure
  • Responsible Gaming Tools & Limits

Bonuses and Promotions

Caesars Casino has dedicated 2 tabs to freebies – Promotions & Caesars Rewards. Both are available to players from New Jersey and Pennsylvania, though you can expect slight variations in the offers.

Welcome Bonus

The 2023 Welcome Bonus for Caesars’ newbies is a 100% deposit match. However, the details vary depending on your state. Below is a more detailed overview of the deal.

Bonus Terms & Conditions

NJ Welcome Bonus

PA Welcome Bonus

Bonus

100% up to $500

100% up to $250

Minimum Deposit

$10

$10

Wagering Requirements

10x on slots
20x on video poker
50x for all other games

15x on slots
30x on video poker

75x for all other games

Expiration Date

7 days

7 days

If you want to claim the deal, don’t deposit through PayNearMe or the respectable Cages, as these two deposit methods aren’t eligible for the offer.

Keep in mind that to be able to cash your winnings out, you must clear the wagering requirements. The best way to do that is to play a game with a 100% contribution.

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Example

If you choose to play a slot game with a 100% wagering contribution and you bet $10, the $10 will go towards clearing the 10x WR. However, if you play a video poker game with a 50% contribution, your $10 wager will only count as $5 for the 20x WR. 

Weekly Rewards

Caesars New Jersey also runs weekly casino bonuses. Players logging in on Mondays will receive a mystery prize, and those depositing $10 on a Tuesday will receive $10 in betting credits. This is great for regular users, as it provides a reward for returning. Furthermore, there is also a High 5 Rapid Rewards Giveaway, where players who stake 50c on relevant High 5 games will be entered into a competition to win prizes from a total fund of $65,000.

Have in mind that the weekly tournaments, bonuses, and rewards may change as new promotional content might replace them.

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Example

 If you wager at least 50c on the Shadow of the Panther game, you will enter the competition. You could win a cash prize of either $100 or $1,000 or a promo value, like a 3x wager bonus for a later game.

There are currently no Caesars-specific bonus codes available for players in either state. All the bonuses running as of 2023 are either automatically applied based on the player meeting the requirements or are present in the Bonuses dropdown menu.

Loyalty Program

As this is an online casino with plenty of history in the bricks-and-mortar game, it’s no surprise that they have established a rewards program for regular players and members. Visitors to the online site can link their Caesars Rewards membership to their account to earn credits, as well as perks that you can use at the parent company’s physical venues, including their hotels and entertainment establishments.

Customer Service

Caesars Casino really sets itself apart regarding the support and services it offers to its customers. The variety of available support channels is the first indicator of responsible support. Keep in mind that response times will vary depending on the method of contact used.

 

Here are your options:

 

  • Live chat: The bot-free service is available between 8 AM and 12 AM EST. If you opt-in for the live chat, you’ll receive an instant answer from a real agent.

  • Phone call: The speed at which you get a response would depend on how busy they are. The toll-free line has the same working hours as the live chat. 

 

  • Email: This would be the slowest of the popular support options, with a 24-hour wait possible at peak times.

  • FAQ: If you’d rather not approach them directly, you can check the extensive FAQ section.

Phone (PA)

1-800-830-8269

Phone (NJ)

1-800-986-9248

Email (PA)

[email protected]

Email (NJ)

[email protected]

Due to the immediate response times, we believe that it’s best to use either the live chat function or to contact Caesars by phone. These support methods are the best way to get answers to your follow-up questions as well.

Legality and States Available

Online casinos and sportsbooks were legalized at a federal level when the Supreme Court overturned The Professional and Amateur Sports Protection Act (PASPA) in 2018. Ever since, the country has seen something of a gold rush in its online gambling industry, and Caesars has joined in. 

At the moment, the operator offers its services in two states.

States

Is Caesars Legal?

New Jersey

✔️ Yes

Pennsylvania

✔️ Yes

Connecticut

❌ No

West Virginia

❌ No

Michigan

❌ No

Wrap Up

Caesars offers an all-around gaming experience, even though a few segments have room for improvement. We’d be happy to see a game expansion as well as a better UI.

Nevertheless, a combination of very good customer support options and a variety of different game types, alongside its well-established name, is what makes this casino one to consider for aficionados and beginners alike.

FAQ

Yes, currently, New Jersey and Pennsylvania are the only states where Caesars is legal. However, casinos often look to expand into newer territories, so it’s good to check regularly.

At the moment, there are a few bonuses on offer to players from NJ and PA. You should check the Promo section for the latest updates.

Yes, the online casino is operated by a subsidiary of Caesars Entertainment which also owns casinos across the US. This is a good sign of their reputation.

No, the games on offer come from external software developers like NetEnt and Endemol. The website will list the providers for the games.

Casino websites use what is known as a random number generator (RNG), which ensures that any decisions are made at random.

Yes, Caesars allows players to make deposits and withdrawals at participating casinos in the state they’re playing in.

Caesars Casino offers both a live chat function and a toll-free phone number, which means you can speak to a real person if you have any questions. However, they are not available 24/7.